Returns & Refunds Policy

Lytafy Refund & Return Policy

At Lytafy, we’re committed to providing products that help make pet care gentler, cleaner, and stress-free. We believe in the effectiveness of our products and recommend using them for at least 14 days to see their full benefits before considering a return.

If you’re not satisfied after 14 days and within our 60-Day Money Back Guarantee, please contact us at contact@lytafy.com to start the return process.

Cancellation Policy

Any changes or cancellations to an order must be made within 24 hours of placing it. After this time, your order may already be processing and we may be unable to make changes.
If your cancellation is confirmed within 24 hours, we will process your refund within 7 business days.

60-Day Money Back Guarantee

We’re confident you’ll love Lytafy products, which is why we offer a 60-Day Money Back Guarantee.

  • Try your product for at least 14 days before requesting a return so you can experience the benefits.

  • If you’re still unhappy, you can return your items within 60 days of purchase for a refund.

  • Shipping fees (if applicable) are non-refundable.

How to start a return:
Fill out the form on our Contact Us page or email us directly at contact@lytafy.com. Include your Order Number or the Name and Email Address used to place the order for faster processing.

Damaged Items

We package all products carefully to avoid damage during shipping.

  • An item is considered damaged if it has a defect or is physically broken.

  • Minor damage to packaging (such as a dented box) with the product in good condition is not considered damage.

If your item arrives damaged:

  • Contact us within 72 hours of delivery.

  • Email contact@lytafy.com with a clear photo of the damage.

  • If eligible, we will send you a replacement at no cost.

We do not refund, replace, or accept returns for items damaged due to normal use, wear and tear, or misuse.

Shipping & Delivery

We aim to deliver your order quickly, but we are not responsible for delays outside our control, including courier delays, customs, or other shipping issues.
We are not liable for lost, stolen, or delayed packages.

Incorrect Shipping Address

It is your responsibility to provide the correct shipping address at checkout.

  • If you submit the wrong address and do not notify us within 24 hours, you will not be entitled to a resend or refund.

Policy Updates

We reserve the right to update this Return & Refund Policy at any time. Please review the most recent version before purchasing or using our products.
By placing an order with Lytafy, you agree to the terms in this Return & Refund Policy.